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Unable to send or receive email this morning

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Gock
Contributor
Contributor
Posts: 1
Registered: ‎05-21-2014

Unable to send or receive email this morning

Message 1 of 7
(3,231 Views)

Hello,

 

I'm not able to send or recieve emails from Verizon this moring using Windows Live Mail.  I've rebooted my PC but still problem pesists.  Below is the message I receive.  Is there an issue with Verizon mail this morning?

Thank you for your assistance.

 

Unable to send or receive messages for the Verizon (xxxxxxxxx) account. The connection to the server has failed.

Server: 'incoming.verizon.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10060

6 REPLIES 6
bookitty1
Contributor
Contributor
Posts: 1
Registered: ‎05-21-2014

Re: Unable to send or receive email this morning

Message 2 of 7
(3,225 Views)

I'm having the same problem

MrCurious2
Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎06-07-2009

Re: Unable to send or receive email this morning

Message 3 of 7
(3,208 Views)

A/o 05/21/14, 0740, I can receive but when I try to send (both using Mozjlla thunderbird) sending times out.

 

FWEhr
Bronze Contributor I
Bronze Contributor I
Posts: 58
Registered: ‎08-23-2010

Re: Unable to send or receive email this morning

Message 4 of 7
(3,203 Views)

Can receive mail, cannot send.

Client: Thunderbird

 

  • Last successful outgoing message 5PM 5/20. First failed outgoing 9PM 5/20. Symptom was NB connect error 1460.
  • Discovered outgoing server was set to outgoing.verizon.net, port 587, password sent insecurely (honestly don't know how it got there, since last outage Feb 2014).

Still no luck. BTW I can ping outgoing.verizon.net, but smtp.verizon.net appears DEAD ("request timed out").

 

Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Unable to send or receive email this morning

Message 5 of 7
(3,160 Views)

These are the new settings:

 

  • Incoming mail server (POP3): pop.verizon.net
  • Incoming Server Port Numbers: 995
  • Outgoing mail server (SMTP): smtp.verizon.net
  • Outgoing Server Port Numbers: 465  Why is this important?
  • Make sure SSL encryption is enabled for the incoming and outgoing mail server.

 

michlin
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎09-09-2011

Re: Unable to send or receive email this morning

Message 6 of 7
(3,121 Views)

There a big issue with Verizon servers in the Boston, MA area.

 

http://downdetector.com/status/verizon-communications/map

Rob3h3
Contributor
Contributor
Posts: 4
Registered: ‎05-21-2014

Re: Unable to send or receive email this morning

Message 7 of 7
(3,051 Views)

I'm on live chat now with someone and it's NOT the settings have changed.  There's an outage and a ticket number  

 

 

{edited for privacy}

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