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Unlinking Verizon email from Yahoo portal

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Bettsvs
Contributor
Contributor
Posts: 6
Registered: ‎03-16-2013

Re: Unlinking Verizon email from Yahoo portal

Message 31 of 93
(17,104 Views)

Thank You very much.  My Mom using Windows Live Mail on Windows 7.  Last week, it stopped working.  After a hour on chat, I learned that the outgoing port needed to be changed due to "security improvements" that had not been announced to me.

After a few days, it stopped working again.  After a hour with tech  support, I was referred to Premium Support which was willing to help me for $14.99 for 10 months.   Told them that either Verizon was incompatible with Windows Live Mail or they were not telling me something that should not cost me $149.90.  Sure enought, all I had to do was get off the Yahoo servers.  Not worth Premium Support.   She actually tried to convince me it would be great because I could call them anytime for anything.  All my mom does is email.

 

Anthony thank you!!

Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Unlinking Verizon email from Yahoo portal

Message 32 of 93
(17,095 Views)

Since we haven't heard back from you to see if any additional help was needed as requested in your private support case, it appears assistance is no longer required. It was our pleasure to help get the email issue sorted out.  If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

sherpunj
Contributor
Contributor
Posts: 1
Registered: ‎03-19-2013

Re: Unlinking Verizon email from Yahoo portal

Message 33 of 93
(17,068 Views)

Hi Anthony,

 

Prior to having a verizon account, I had a personal yahoo account that I still use.  With the Verizon/Yahoo account, it had the same handle.  However, my personal yahoo account had been compromised about a month ago, and whenever I try to reset my password, I am automatically sent to Verizon.  What do I do?

 

Best,

S

speener
Contributor
Contributor
Posts: 2
Registered: ‎10-06-2009

Re: Unlinking Verizon email from Yahoo portal

Message 34 of 93
(17,047 Views)

Anthony - I need to unlink my verizon account and my yahoo account. Please help.

roboken
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎06-23-2012

Re: Unlinking Verizon email from Yahoo portal

Message 35 of 93
(17,030 Views)

I also need to unlink my email from YAHOO.  I have followed all instructions in this thread and there is NO "online experiences" option anywhere!  How do I do this?  It seems that the screen for some people are different than for others. 

Please help me!!

mpvertino
Contributor
Contributor
Posts: 4
Registered: ‎03-15-2012

Re: Unlinking Verizon email from Yahoo portal

Message 36 of 93
(17,016 Views)

I have spoken to Verizon support and asked while they solved another problem. It got complicated, she took over my system, it was long process, and she could not guarantee that I would not loose my contact list.  So I quit and am living with Yahoo. If anybody  else can fix let me know.

Verizon_Support
Employee Employee
Employee
Posts: 3,227
Registered: ‎04-10-2013

Re: Unlinking Verizon email from Yahoo portal

Message 37 of 93
(16,938 Views)

Mcchan

Since we haven't heard back from you as requested in your private support case, it appears assistance is no longer required. Please make a new post anytime you need assistance.

 

Thanks,

Joseph

Verizon_Support
Employee Employee
Employee
Posts: 3,227
Registered: ‎04-10-2013

Re: Unlinking Verizon email from Yahoo portal

Message 38 of 93
(16,934 Views)

PHiggins3,

 

Due to no response, we closed the private support case. Feel free to make a new post if you need assistance.

 

Thanks,

Jose

yahooportalgurl
Contributor
Contributor
Posts: 3
Registered: ‎04-17-2013

Re: Unlinking Verizon email from Yahoo portal

Message 39 of 93
(16,894 Views)

Anthony - If you can help me I would be eternally grateful you have to email me at jgabriele   @ optonline. net if you can help.  My account at the yahoo portal is locked.  Now verizon tech support did an email "scrub" to attach me to my old email and I am totally stuck!!!!  I have spent 4 hours on tech line...

yahooportalgurl
Contributor
Contributor
Posts: 3
Registered: ‎04-17-2013

Re: Unlinking Verizon email from Yahoo portal

Message 40 of 93
(16,893 Views)

me too omg!!!!!  is still at Yahoo and stuck there

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