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Verizon webmail links inactive

Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎01-11-2010

Verizon webmail links inactive

Message 1 of 3

The lnks in my Verizon Webmail emails, on my Internet Explorer browser, are inactive.  I can't just click on them and go; I have to copy and paste them into an address bar.

This seems to be a new problem--I've found nothing on their help pages that address the problem.


Anyone had and fixed this problem?



Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Verizon webmail links inactive

Message 2 of 3

Using the Search feature would have located several threads about this issue in less time than it took you to write this post.


Try this one.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
Posts: 1
Registered: ‎02-03-2014

Re: Verizon webmail links inactive

Message 3 of 3


      I have the same problem with links. It seems to be sporadically caused by some computer action but I have not narrowed it down to a particular cause. If I restart my  computer, any links within the Verizon e-mail system will "re-activate". So, at least there IS a fix until you repeat that offending action. Meanwhile this is a MAJOR annoyance. This problem started a few months ago.


     Oh, one time a re-start did not cure the problem and I had to perform a "restore" operation (to a previous date).

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