We have been having issues for at least a week. We can send/receive emails on our desk computer but not our Android smart phones or our iPad. I have spent significant time with a Verizon tech who finally stated that the yahoo/Verizon portal is having issues. I have not heard of a resolution yet. And this waiting is getting very OLD.
I spoke to soon on my other post that I had got everything working.
With the steps I outlined, I was able to get my primary account and sub-accounts working on Outlook.
On my Android phone I can get all of the sub-accounts working, but not the primary account. Makes no sense. Tried all the various combinations of username with the '@verizon.net' and without, the variations of the server names, and the 2 types of SSL, nothing works.
The android fix that worked for me was:
1. Delete the account
2. Use email address as username, including @verizon.net
3. Use security type SSL (accept all certificates)
4. Incoming port 995
5. Incoming server inoming.yahoo.verizon.net
6. Outgoing port 465
7. Outgoing server outgoing.yahoo.verizon.net
Also, somewhere along the way, my email password for my primary email account was changed to be the same password that I use for my Verizon account access (before all this I had a password for my primary email account that was different from my other Verizon services). So if you've done everything in 1-7 above, and still have trouble with your primary account, try using the password you use for your verizon account access (which is probably the same password you used to login to this community forum).
02-14-2017 01:08 PM
Here is what worked for me:
adding @verizon.net to the user name.
This problem started in Februray 2, 2017 as stated by the author of this thread.
Wish Verizon had made an official announcement of this change instead of sending us on a fishing and guessing expedition.
02-20-2017 03:17 PM
Did you originally set up your outlook account with Yahoo mail or have you always been using Verizon.net? I use Yahoo (same with outlook POP/SMTP servers) and have the same issue as everyone on this thread. I havent ever used the Verizon address and tried that too and it didnt work. I spent 1/2 hr with online chat, and they didnt know what to do, but told me my outlook had a problem. Clearly there is an issue with Yahoo Mail and Outlook, and likely being blocked by FIOS. We need someone at Verizon to confirm this and the fix to unblock Yahoo in outlook (regardless if we are using Verizon.net sign on) Please!
02-20-2017 04:22 PM
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.
For over a month I have not been able to receive any emails using Thunderbird as my email client.
They stopped coming 2/2/1017. I can receive them using yahoo.verizon but not with a 3rd party program. This is on my desktop. It also stopped working on my Samsung edge 7 on the same date.
It still works on my ipad. Why I have no idea.
I can send emails though on all medias.
If anybody could shed some light on this for me I would be most appreciative.