We are working hard to restore service to our customers still impacted by the recent storms. If you believe your service has been impacted, you can check for weather-related service issues at verizon.com/outage.
In the event of a power outage, here are some quick tips to get you back up and running once your power is restored.
- To fix most issues, unplug your Verizon equipment, and plug it back in.
- Didn't work? You may have to reset your Optical Network Terminal (ONT) by following these instructions.
- Still no luck? Access the My Fios App via a mobile device or visit verizon.com/outage for answers to common questions or to submit a repair request.
Nilsa
Community Manager
