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Cannot Log In to my router

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NEIL13764
Bronze Contributor II
Bronze Contributor II
Posts: 113
Registered: ‎05-13-2016

Cannot Log In to my router

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I have not been able to log into my router at 192.168.1.1,  I looked on the Verizon web site and it shows for my router (Actiontec MI424WR ) that the default login is "admin" or :admin," and the default password is "password" (all without the quotation marks.

 

I keep being told that the login failed

 

Please tell me what the problem is and how to fix.

 

Thank you.

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TomH309
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,429
Registered: ‎05-16-2009

Re: Cannot Log In to my router

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Answer depends on what you "see" when you look on back of router 

Please look at video again.

Also might be a good idea to share your model number if you still have questions.

 

Tom
Router G3100,Mini IPC 4100,YAMAHA ATS 1080,VMS 4100, iPad2 WiFi ,,iPhone SE

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TomH309
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,429
Registered: ‎05-16-2009

Re: Cannot Log In to my router

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Have you seen this ?

 

https://www.verizon.com/Support/Residential/Quick-Guides/Router-Reset.htm

 

Tom
Router G3100,Mini IPC 4100,YAMAHA ATS 1080,VMS 4100, iPad2 WiFi ,,iPhone SE
NEIL13764
Bronze Contributor II
Bronze Contributor II
Posts: 113
Registered: ‎05-13-2016

Re: Cannot Log In to my router

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Thanks, I did not yet reset the router so it will be worth a try when I get a chance (router in location not very accessible). Should the login be "admin" and the password "password" or "password1"?
TomH309
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,429
Registered: ‎05-16-2009

Re: Cannot Log In to my router

Message 4 of 8
(8,279 Views)

Answer depends on what you "see" when you look on back of router 

Please look at video again.

Also might be a good idea to share your model number if you still have questions.

 

Tom
Router G3100,Mini IPC 4100,YAMAHA ATS 1080,VMS 4100, iPad2 WiFi ,,iPhone SE
NEIL13764
Bronze Contributor II
Bronze Contributor II
Posts: 113
Registered: ‎05-13-2016

Re: Cannot Log In to my router

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I put the model number in the original post, but I did take another look at the video and finally realized thst the login information is shown on the router. I did not realize that and was just using the information I found online.
Lucipurr
Contributor
Contributor
Posts: 1
Registered: ‎10-04-2018

Re: Cannot Log In to my router

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I tried typing in the password that is under the admin password on my router and it still does not work. I tried "password" for it too but that doesn't work either. Is there any way I can reset it?

jonjones
Platinum Contributor III
Platinum Contributor III
Posts: 5,320
Registered: ‎10-18-2016

Re: Cannot Log In to my router

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@Lucipurr wrote:

I tried typing in the password that is under the admin password on my router and it still does not work. I tried "password" for it too but that doesn't work either. Is there any way I can reset it?


Press in the little button on back of router hold it for 30 seconds to be sure.

then use the routers login and password to get into router.

do not enter the WiFi password. Be sure it’s the right one.

LawrenceC
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Moderator
Posts: 11,887
Registered: ‎03-18-2013

Re: Cannot Log In to my router

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As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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