Completing FIOS MDU install in Greenwich CT
172FP
Enthusiast - Level 1

In April 2021, Verizon agreed to build out service at my condo association of 9 units.  In July, a contractor came and made penetrations and installed exterior conduit.  In September a construction crew came to dig and placed underground conduit and pull strings.  Unfortunately we haven't seen Verizon since. 

The last part would be to connect the conduit/pull strings to the Verizon fiber box on the sidewalk.  The Fios availability tool says "Fios Coming a few weeks" since. Is there anyone I can get an update from?

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Re: Completing FIOS MDU install in Greenwich CT
LawrenceC
Moderator Emeritus

Hi 172FP,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.