CR1000A WiFi6E Band Connectivity Issue

[Rkkeller8]

I called tech support today and they said both my 13 Pro Max and M1 should be able to connect to wifi 6 as it is not just limited to 6E,  Unless they are wrong, but seems dumb to only support 6E when 99% of the devices can only use 6ax.

It looks like mine is set to broadcast, but doesn't seem to.  They had me factory reset the router and setup a call back for tomorrow if that didn't fix it and it didn't.

I will press more tomorrow to see if it is only 6E or not.

[Rkkeller8]

I found the actual specs:

The Verizon Router allows you to take full advantage of Verizon's fastest Internet plans supporting Gigabit+ speeds with next generation Wi-Fi 6E technology, Tri- band Wi-Fi including new 6 GHz Wi-Fi band, and offering 2.5 and 10 gigabit wired Ethernet ports for even faster speeds in the future

One 2.4 GHz 11ax with 4x4 spatial stream

One 5 GHz 11ax with 4x4 spatial stream
One 6 GHz 11ax with 4x4 spatial stream
Wi-Fi 6E Certified (802.11 ax)

Backward compatible to 802.11a/b/g/n/ac

Hardware configuration

• One 10 Gigabit LAN port

• Two 2.5 Gigabit LAN ports

• One 10 Gigabit WAN port

• Coax port supporting

• MoCA 2.5 LAN

• Wi-Fi

  • One 2.4 GHz 11ax 4x4

  • One 5 GHz 11ax 4x4

  • One 6 GHz 11ax 4x4

  • Internal antenna

• One Type-C USB

• Button

  • -  Reset (Back)

  • -  WPS (Back)

• LED indicators

  • -  One Status LED (Front)

  • -  Ethernet WAN/LAN (Back)

• Memory

  • -  2GB DRAM

  • -  4 GB Flash

• PSU: 12V/5A

• ID Dimension: 4.72"x9.85"x4.72" (W*H*D)

• Weight: 2.96 lbs

[Cang_Household · Accepted solution]

Notice that neither iPhone 13 Pro Max nor M1 MacBook supports WiFi 6E. iPhone 13 Pro Max and M1, however, supports WiFi 6 on 5GHz and 2.4GHz bands.

802.11ax standard includes both WiFi 6 and WiFi 6E. It is confusing to use 802.11ax to refer to WiFi 6 or WiFi 6E. WiFi 6 and 6E need NOT to operate on 5GHz or 6GHz, exclusively and respectively. WiFi 6 can operate on both 2.4 and 5 GHz, while WiFi 6E can operate on 2.4, 5, and 6 GHz.

[Rkkeller8]

Yes I know that and if you look, this does support wifi 6 and should work, even tech support told me that twice now.

There are no 6E only routers, they all still support 6.

[Rkkeller8]

Either way, 2-3 months is the new iPhone which supports 6E.  I have not had Wifi 6 or 6E ever yet, so waiting 2-3 months is fine.  😀