Final Billing credit not being paid by Verizon as promised numerous times

[#1]

I have a final bill credit due me of $173.24. I moved out of Verizon fios territory and could no longer get access. The credit has been due me since October of 2014. Every month I call and am promised a check and every month a check is not sent to me. I most recently called and had a gentlemen named Kevin Hash place me on hold and then hang up on me after 10 minutes. Great company to deal with while I was having service.

[LawrenceC]

Hi Jerrynlisap,

Sorry you are having difficulty with your final bill. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.

[#3]

This issue can finally be closed.