10-15-2008 04:27 PM
Wired XP Machine. Prior to SP3 for windows XP machine I was getting 20/5 service. Now I get 2.5/3 service. Connection Wizard will not connect to my Actionic Router however I can surf the internet. Connection Wizard says my internet connection is ok. I've tried TCP optimizer and have run speed tests from various sites. I've rebooted router. I have replaced network card.
My other machines which run Vista are fine and still obtaining 20/5 service.
10-15-2008 06:26 PM
Please try going to speed guide to run their optimizer please select the 20000 option and then select custom settings and click apply once you apply the settings then the computer will restart test your speed again and let us know the results.
10-16-2008 01:01 AM
I went to speed guide and ran the Analyzer first:
TCP options string = 020405ac0103030401010402
And then ran TCP Optimizer-I'm not entirely clear on your directions however it made some changes.
So here is the new results from TCP Analyzer
TCP options string = 020405ac0103030401010402
And here are the speedtest results
SG Speed Test Resultskbps
10-16-2008 01:46 AM
Also-I cannot get my router to pass it's connectivity test with this CPU.
Ping (ICMP Echo) Destination: Number of pings: Status: Test Failed Packets: 4/4 transmitted, 0/4 received, 100% loss Round Trip Time: Minimum = 0 ms
Press the Refresh button to update the status.
NOTE: Only advanced technical users should use this feature.General Status: Connected When should this rule occur ? Always Network: Broadband ConnectionNetwork (Home/Office)DMZ Connection Type: Bridge Physical Address: 00:1f:90:15:8a:49 MTU: AutomaticAutomatic by DHCPManual 1500 Internet Protocol No IP AddressObtain an IP Address AutomaticallyUse the Following IP Address IP Address: ... Subnet Mask: ... Bridge Rule Name Status STP Action Network (Home/Office) Connected Broadband Connection (Ethernet) Down Ethernet Connected Broadband Connection (Coax) Connected Coax Down Wireless Access Point Connected DNS Server Use the Following DNS Server AddressesNo DNS Server Primary DNS Server: ... Secondary DNS Server: ... IP Address Distribution DisabledDHCP ServerDHCP Relay
10-16-2008 10:42 AM
10-18-2008 03:18 AM
Forgot to mention I am in the Harrisburg PA area. Speed Test as of 6:00 am.
Download Speed: 2281 kbps (285.1 KB/sec transfer rate)
Upload Speed: 3175 kbps (396.9 KB/sec transfer rate)
This is consistent with the last 2 weeks of tests and is unacceptable for 20/5 service.
Fixes attempted thus far: Router reset and reboot. Router default settings reset. Verizon optimizer ran multiple times. Verizon connection wizard ran however each time it hangs on "connecting to router" and says a cable is unplugged. Replaced communication cable, replaced network card. Reset windows XP TCP thru netshell command. Tech support took over thru remote access and checked all setting twice and found nothing.
Router is showing this windows XP Home network as a bridged connection and I am curious if that is right? Coax cable into back of Actiontec router, ethernet cable to this XP CPU. Not sure why this makes this CPU a bridged network. Not able to change that setup.
10-22-2008 06:17 AM
I am also having this issue, I installed SP3 on Satruday 10/18 and now my 20/5 connecton is more like 1.5/4. The FiOS tech said to call Microsoft and explain my issue. I really doubt it's an SP3 issue and I believe it's a FiOS issue. I've also heard that many FiOS user in the northeast are having this problem.
I emailed a buddy of mine that lives 4 blocks away and asked if he noticed his connection was slow. He told me that it is slow and he thought it was because he installed some new anti-virus protection over the weekend. He has FiOS 20/5 service as well.
This is ridiculous and Verizon support is of no support.
10-22-2008 09:55 AM - edited 10-22-2008 09:58 AM
My suggestion is to roll back to SP2 and see if that works. I will continue to find more info to help everyone resolve this issue.
Also please try to test @ speakeasy
10-22-2008 10:32 AM - edited 10-22-2008 10:35 AM
Not that it is going to help anybody find their problem, but I have SP 3 installed and just did several speed tests:
1) Using Speedtest.net (to Dallas sever), I got 19444/4454, which is close enough to the 20/5 I am supposed to get to satisfy me.
2) Using the ftp file download test at ftp://ftp1.optonline.net/, I got 2.46 MB/sec, which translates to approximately 19680.
3) Using Speakeasy (to Dallas server), I got 20765/4177.
So, at least for me, SP 3 is not causing any speed problem on FiOS (all fingers and toes crossed....).
Good luck, hope you find it.
Verizon FiOS TV, Internet, and phone