fios quantum gateway router problem

[#1]

Hello, when I connect my coaxial cable and power adaptor to my old verizon mi424wr router, the internet works fine. But when I connect my coxial cable and the power adapter that came with the fios quantum gateway router, the internet doesn't work. On the router, the internet icon keeps blinking white for about a minute, then it just becomes a solid non-blinking red internet icon. Assisstance would be greatly appreciated.

[#2 · Accepted solution]

Your problem may be that you didn't release your WAN IP address before switching routers.  It's necessary to do so. 

To release your IP address you could power off the new router, wait 2 hours, or overnight if that's more convenient, and then power the router back on.

Or to release the IP address more quickly, with the Actionec in place, follow the steps in this link:

http://forums.verizon.com/t5/FiOS-Internet/How-am-​I-able-to-change-my-ip-address/m-p/703336#M47733

After releasing your WAN IP, wait about 10 minutes and then fire up the Quantum router.  You should have a new WAN IP address and be connected back to the Internet. 

[#3]

Omg it worked. I would like to say thank you!

[#4]

You're welcome.  Happy to help.

[#5]

When I got the new router from Verizon there was no mention on the instructions about  releasing your WAN IP address before switching routers.

[#6]

Sounds like an oversight.  Did just swapping the routers work for you?

[#7]

 I just did not want to pay rent. With new Gateway router I sometimes get excellent wireless connections and sometimes I get not so excellent connections, Traffic and location, I guess.