fios speed
carolynd11
Contributor - Level 1

my internet speed is very erratic.  I go down to 1 bar.  I've never had this problem before.  

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Re: fios speed
dslr595148
Community Leader
Community Leader

#1 When you said


@carolynd1 wrote:

my internet speed is very erratic.  I go down to 1 bar.  I've never had this problem before.  



Do you mean your Wireless?

#2 If not, did you also test how fast your Internet Connection speed by a wired connection?

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Re: fios speed
somegirl
Champion - Level 3

@carolynd1 wrote:

my internet speed is very erratic.  I go down to 1 bar.  I've never had this problem before.  


It is important to note that the speed of your connection is different from your signal strength. These problems have different causes and solutions.

If you are having an issue with the speed of your connection (as tested from a hard-wired PC), then you will most likely need to call Verizon and have them do some troubleshooting on your line.

If you are having an issue with the signal strength of your wireless connection, you will most likely need to change the channel your router is broadcasting on and/or relocate your router.