@ChristopherDeez wrote:
Account number ending in: Hi, Verizon is upgrading the software on your Fios Router to provide Wi-Fi and security enhancements as well as to refresh the user interface for configuring your router. We expect to make this update in your area on August 20, 2021. Be aware that when the Fios Router software is updated, it may impact some of the settings that you have configured through your router user interface. Specifically, if you defined Port Forwarding rules, you may need to re-enter some of them through the upgraded user interface, including: Any rules that were drafted within the Advanced - Network Settings - Port Forwarding Rules section. Any rules which contain source and destination ports which do not match.
Regarding Port Forwarding wipe out for firmware 3.1.0.12, you are half right and half wrong about the notification. Although there was the possibility of PFs being wiped out, the notification did not go in details as to why the PFs would be wiped out. 3.1.0.12's PF implementation was more restrictive than previous versions. If users had configured AH, ESP, or GRE protocol forwarding through Advanced Port Forwarding Rules, those rules would be wiped because 3.1.0.12 no longer supported the forwarding of these protocols. Nonetheless, mentioning this is really a moot point, as 3.1.0.16 restores the ability of forwarding AH, ESP, and GRE protocols. You probably did not receive a further email about the restoration of the previous PF functions.
3.1.0.17 firmware adds SIP-ALG support for VoIP services. Did you receive a notification about this?
My point is, from legal and operation perspectives, unless the law requires it, the less technical information you tell a customer the better, doing otherwise is inviting floods of calls to the support centers and inducing unnecessary worries from customers.
This Forum is different, although public, but kind of remote from the customers, as very few VZ products refer to this Forum. Users who can locate this place is probably more technical than usual, so you will encounter other advanced users and get advanced information.
