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Raising rates and still no FIOS???

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Rembot
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Registered: ‎05-30-2014

Raising rates and still no FIOS???

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Today I got an email note saying that Verizon is raising my internet DSL rate by $36 a year, and we still can't get FIOS, even though our community (north TInton Falls NJ) has been wired for FIOS for several years. No explanations, no forecast of completion dates, no apologies for the wait, but it's OK to charge us more for mediocre internet access? Something is wrong here and I can't even get a straight answer from Verizon customer service about when FIOS will be offered for us, even though the southern part of our community has had it for over a year.

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