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signing on to Backup and Sharing

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crittermom
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎07-27-2012

signing on to Backup and Sharing

Message 1 of 4
(643 Views)

Computer died a week or so ago and so had to get a new one. So had to add programs etc., individually. Got Verizon internet and security up and running but not Backup & Sharing.

 

I get a screen that I've never seen before asking me to sign in. I tried my email address and password for Verizon email, didn't work. Can't seem to find the answer anywhere and I hate calling CS for many reasons.

 

So can anyone tell me the secret? I keep getting reminders that I need to set this up and I can't even sign in.

 

Many thanks in advance.

3 REPLIES 3
Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: signing on to Backup and Sharing

Message 2 of 4
(620 Views)

Usually it's through your email ID  -  you're able to sign in at http://webmail.verizon.com with the same ID? 

maj6400
Contributor
Contributor
Posts: 1
Registered: ‎06-04-2013

Re: signing on to Backup and Sharing

Message 3 of 4
(521 Views)

The verizon online backup and sharing is not accepting the information that it was automatically accepting in the past.  How do I correct this problem?

gmmcusn
Contributor
Contributor
Posts: 1
Registered: ‎08-17-2013

Re: signing on to Backup and Sharing

Message 4 of 4
(463 Views)

I have the same proble, except I've never used it 

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