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Still terrible after new Router!
mrmcgoo
Newbie
‎10-10-2014 12:18 PM

I have been experiencing very slow speeds on FIOS - 3mb and 6mb with 10s latency..

Got a new router, after complaint - well same old thing now 2mb and 4mb and sporadic service!

Well, this might mean a move to Comcast!

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Re: Still terrible after new Router!
smith6612
Community Leader
Community Leader
‎10-10-2014 05:29 PM

Please have Verizon come out and check both your Fiber signal level and the OLT. If you have any neighbors seeing issues, it's a problem further along the line towards the CO.

You have rebooted your ONT, right?

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Re: Still terrible after new Router!
Telcoguru
Master - Level 1
‎10-11-2014 08:51 AM

What internet package are you signed up for? Are these speeds that you posted hard-wired or wireless?

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