Upload Fails on Ethernet with Windows 10. Wi-Fi okay. Windows 7 okay.
iliketruth
Enthusiast - Level 1

My upload speed is so slow most servers time out and cut me off.  Can't send an attachment on Gmail.  Can't upload a picture to Facebook, etc.

But this problem only exists with my 5 different Windows 10 Computers on ethernet.   My one Windows 7 computer works fine.  My W10 computers work fine on Wi-Fi.

Have replaced everything:

 - New computer

- New Ethernet wiring

- New Router

- New ONT

Have had technicians to my house multiple times.

Have spent hours on the phone trying different things with Verizon technical support.

Several things have fixed it for about a day. 

 -  rebooting the ONT fixed it.

 -  replacing the ONT fixed it.

 -  The Verizon technicians changed many settings in my computers for the Network Adaptor and that fixed it.

But these fixes all lasted 24 hours or less, and then the problem came back to stay.

On the Verizon speed tests I have 100 MBPS upload speed.

On the Google speed test I have 1 MBPS or less upload speed on ethernet with Windows 10.  About 40/40 with Wi-Fi.   During the brief intervals when the problem has been fixed, I  would have 100 MBPS upload speed on ethernet with Windows 10 on Google speed test.  As soon as actual uploads stopped working, the Google speed test results would drop down to 1 MBPS or less.  But the Verizon speed test results are always great.

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Re: Upload Fails on Ethernet with Windows 10. Wi-Fi okay. Windows 7 okay.
kh-gary
Moderator Emeritus

Hi iliketruth,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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