$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on One Unlimited for iPhone (all lines on account req'd on plan), 5G Do More, 5G Play More or 5G Get More plans req'd. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details. And for a limited time, we’ll waive your activation fee when you order through vzw.com or My Verizon app. You’ll see the one time charge waived as your “Due Today” amount at checkout.
Placed a new order to renew my service for the next three years over a week and a half ago. It still has not happened. After first time it happened, I called to find out that the order had been canceled and had to do it all over again. After it did not happen the second time, I called to find out it had yet again been canceled and I had to start all over again. The third time appears to still not have been installed - it has been 6 days. LarryB was the agent on this last call and he personally assured me he would make it happen this time. He gave me his email address and said he would follow up later that day. He never followed up and is not responding to my emails. Has anyone else been personally disappointed by this gentlemen? I've spent over half a day trying to get this done - each call takes at least an hour. I'm not sure what to do. You'd think that Verizon would be interested in retaining me for another three years, especially since I've been a customer for more than five years already. Anyone have any suggestions...I really don't want to call back a fourth time.
Sorry you are having difficulty with your order. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.