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Access of Pay per View

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hieroposche
Contributor
Contributor
Posts: 1
Registered: ‎08-07-2010

Access of Pay per View

Message 1 of 6
(4,322 Views)

I am trying to order the UFC Payperview event tonight and Verizon doesn't seem interested in my money.

 

When trying to order on the set top I get a Not authorized for payperview purchases message.

 

The web page does not give me any option to purchase a payperview event.

 

And the phone service does not even list a UFC event for tonight.

 

My account is up to date and it is impossible to get to an actual verizon employee to find out why my service is not working.

 

I have ordered the shows in the past through the set top without a problem.

 

if anyone has an idea of how to solve my problem I would greatly appreciate it.

5 REPLIES 5
VZ_Ron
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 225
Registered: ‎01-25-2010

Re: Access of Pay per View

Message 2 of 6
(4,228 Views)

Hey hieroposche, can you send me a private msg with the phone number on the account or name and state of the account so I can look into the issue for you.

Ron
Verizon Telecom
Fiber Solution Center


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trock1986
Contributor
Contributor
Posts: 1
Registered: ‎10-23-2010

Re: Access of Pay per View

Message 3 of 6
(3,664 Views)

any luck? im have the same problem!!!!!!!!!!!

prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Access of Pay per View

Message 4 of 6
(3,631 Views)

Are by chance these business accounts? Business accounts are blocked from PPV if I remember correctly. If they are not, then I am sure VZ_Ron can resolve it for you.

 

I know this is a bit late, but here is a link I have found useful.

https://www22.verizon.com/content/verizonsupport/

mm1244mm
Contributor
Contributor
Posts: 1
Registered: ‎02-05-2011

Re: Access of Pay per View

Message 5 of 6
(2,404 Views)

Same here. And it is not just tonight. Every time I have tried to order a ppv I get the not authorized. Waited on hold 1 time for 45 min and tech was able to put the order in for me. Searched the web for verizon ppv issues and this is a common problem

dsp
Contributor
Contributor
Posts: 1
Registered: ‎02-05-2011

Re: Access of Pay per View

Message 6 of 6
(2,394 Views)

I'm having the same problem... I have like twenty guests here specifically to watch the show and now the night is pretty much ruined at this point. 

 

I'm also **bleep** that I've been on *HOLD* for 61 minutes and counting and I've had NO ONE pick up the **bleep** phone.

 

If this is the experience I can expect to have with a simple transaction since switching to Verizon... they can soon enjoy the fact my money will go elsewhere for better service. This is complete bulls**t.

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