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Box is continuously counting down numbers

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sillyphilly
Contributor
Contributor
Posts: 1
Registered: ‎12-11-2013

Box is continuously counting down numbers

Message 1 of 4
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I tried turning my TV on and I keep getting a continuous count down on my box and no picture.  The number has an "r" in front of it and its a three digit numbers.  I turned the box off and disconnected a wire that turned the box off.  Nothing seems to be resolving this problem.  Any suggestions?

 

Thanks!!

3 REPLIES 3
jumpin68ny
Gold Contributor VII
Gold Contributor VII
Posts: 1,778
Registered: ‎05-14-2009

Re: Box is continuously counting down numbers

Message 2 of 4
(6,161 Views)

You should probably call technical support at 1-800-verizon

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: Box is continuously counting down numbers

Message 3 of 4
(6,152 Views)

@sillyphilly wrote:

I tried turning my TV on and I keep getting a continuous count down on my box and no picture.  The number has an "r" in front of it and its a three digit numbers.  I turned the box off and disconnected a wire that turned the box off.  Nothing seems to be resolving this problem.  Any suggestions?

 

Thanks!!


Turning the STB or disconnecting "a wire" will not reset it.  Try unplugging the STB for 20 seconds and then plug it back in.  That should reset it unless there is a bigger issue than just a "confused" box.

0100010
Nickel Contributor
Nickel Contributor
Posts: 46
Registered: ‎07-07-2011

Re: Box is continuously counting down numbers

Message 4 of 4
(6,068 Views)

Should leave it alone, and let it finish downloading its code.

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