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Can't Log In

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WitcherFan401
Contributor
Contributor
Posts: 1
Registered: ‎01-03-2018

Can't Log In

Message 1 of 12
(27,513 Views)

Can not login to any streaming sites with my Fios credentials. AMC/HBOGO/MAXGO etc. Tells me to login, I select Verizon Fios and it goes to this screen without logging me in:

 

https://ssoauth.verizon.com/vzauth/UI/Login?realm=dotcom&module=AIAW&goto=https://ssoauth.verizon.co...

 

Any ideas?

11 REPLIES 11
jonjones
Platinum Contributor III
Platinum Contributor III
Posts: 5,320
Registered: ‎10-18-2016

Re: Can't Log In

Message 2 of 12
(27,402 Views)

@WitcherFan401 wrote:

Can not login to any streaming sites with my Fios credentials. AMC/HBOGO/MAXGO etc. Tells me to login, I select Verizon Fios and it goes to this screen without logging me in:

 

https://ssoauth.verizon.com/vzauth/UI/Login?realm=dotcom&module=AIAW&goto=https://ssoauth.verizon.co...

 

Any ideas?


Call 1-800-VERIZON 

ask tech support and see if they can assist.

pcpronow
Contributor
Contributor
Posts: 1
Registered: ‎01-05-2018

Re: Can't Log In

Message 3 of 12
(27,325 Views)

For years and again today I experience the same issues, tried getting our FIOS Subscription/streaming Services to work on multiple PC's, using IE/Chrome/Mozilla, and at multiple locations around Southern NJ using FIOS / Comcast / and My Verizon Cell phone.  Sometimes it works and I can register some apps on our Apple TV or an ipad and occasionally register to Epix or TBS our my PC (but only sometimes until the login times out).  Trying to get Amazon Prime Fire Stick to work with some of our subscriptions, and can't get anything to register.   Verizon has terrible streaming capablity compared to others out there, mostly due to thier websites or servers their running them on...  And I have tried that solution and after spending an hour on hold, the guy with tech support said they might be having issues he wasn't sure of anything really and didn't have any answers regarding using other devices on their network other than the verizon fios router and cable boxes...

jnoblet
Contributor
Contributor
Posts: 1
Registered: ‎01-05-2018

Re: Can't Log In

Message 4 of 12
(27,321 Views)

I'm having the same issues. Been on the phone with verizon for an hour and fifteen. now. Hangs up at https://ssoauth.verizon.com/vzauth/UI/Login

 

Mike-VA
Contributor
Contributor
Posts: 2
Registered: ‎02-13-2012

Re: Can't Log In

Message 5 of 12
(27,308 Views)

having the same problem... 

hangs for all the streaming services at 

https://ssoauth.verizon.com/vzauth/UI/Login?...

 

Guess VZ doesn't care about allowing customers to get to the services they paid for on anything but their cable boxes.

 

jonjones
Platinum Contributor III
Platinum Contributor III
Posts: 5,320
Registered: ‎10-18-2016

Re: Can't Log In

Message 6 of 12
(27,301 Views)

@Mike-VA wrote:

having the same problem... 

hangs for all the streaming services at 

https://ssoauth.verizon.com/vzauth/UI/Login?...

 

Guess VZ doesn't care about allowing customers to get to the services they paid for on anything but their cable boxes.

 


This is for both posters.

go into your browser settings (no matter what browser you use) and go to clear cache and websites and all cookies.

then restart your browser or restart the computer, tablet, cell phone etc.

then go back and login.

this will require you to have the browser registered again and you need to know your logon name and password.

this should take care of the problem.

 

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: Can't Log In

Message 7 of 12
(27,293 Views)

Does it happen on more than 1 browser?

If not, on the browser with an issue, clear Verizon cookies.

They can get hosed up at times.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Cophin
Contributor
Contributor
Posts: 1
Registered: ‎01-07-2018

Re: Can't Log In

Message 8 of 12
(27,258 Views)

This doesn't work either. Clearing browser cache and restarting doesn't work. I also cannot sign in to AMC using their app. The login screen doesn't even come up.

lunadune
Contributor
Contributor
Posts: 1
Registered: ‎01-14-2018

Re: Can't Log In

Message 9 of 12
(27,186 Views)

We all got duped!  The app is only for apple or google devices.  If you have any microsoft devise you are out of luck.  Showtime has the go app I can't get a code from verizon to activate.  Verizon removed their app from xbox and any microsoftdevice years ago.  They tell you you can stream it without an app but all it does is send you to that networks app and the viscious circle begins!  CBS requires a payment, doesn't recognize me as vierizon customer. I should have just got direct tv and paid for hulu (showtime and HBO arer available there)

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: Can't Log In

Message 10 of 12
(27,172 Views)

App is only for mobile devices.

Guessing the low number of windows mobile devices is why no app.

App should have login process. You don't need an activation code from Verizon.

Using showtime anytime app on roku you see an activation in code. You then go to URL listed and enter activation code. This is the way a number of apps work

CBS charges everyone. Don't think any cable provider has free access to CBS app


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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