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Can't watch/order ppv/ on demand

Posts: 1
Registered: ‎03-18-2017

Can't watch/order ppv/ on demand

Message 1 of 2

Why can't I order ppv with my remote. It opens the on demand ,I see new releases,I can move the left and right but when I want to open to preview or even order nothing happens. 

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: Can't watch/order ppv/ on demand

Message 2 of 2

When I hit on demand, it defaults to featured.

I hit the down arrow to the first movie.

I hit ok and I get a menu.

that doesn't work for you?

if not, the try doing a power reset of both router and stb.

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