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FiOS Mobile Remote for Android

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jonstrong
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎11-05-2011

Re: FiOS Mobile Remote for Android

Message 21 of 28
(1,771 Views)

Very disappointing indeed. FIOS Mobile Remote is virtually worthless on my Nexus 10 and the two Nexus 7 tablets in our home -- and this has been the situation for several months.

 

It would be nice if we could have a real dialog with anyone in software support at Verizon -- I'm certain that at least a few of us would even be happy to participate in Beta tests of any new app versions they come up with.

 

Please don't leave us in the dark!

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: FiOS Mobile Remote for Android

Message 22 of 28
(1,766 Views)

Thank You for Your Interest in Verizon Products

People

Welcome to the Verizon Products Trial Program!

 

 

You can sign up here.

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: FiOS Mobile Remote for Android

Message 23 of 28
(1,753 Views)

@Hubrisnxs wrote:

Thank You for Your Interest in Verizon Products

People

Welcome to the Verizon Products Trial Program!

 

 

You can sign up here.


There are no beta programs for the Android apps which is what @jonstrong offered.  The only current program listed is the FiOS TV Online trial, which is way old since it's in production and has been for quite awhile.

 

I just communicated with Verizon support via twitter DM and they have no ETA and when the updated app will be released.

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: FiOS Mobile Remote for Android

Message 24 of 28
(1,724 Views)

They just released an update in the Google Play store.  The remote function now works but the DVR management functions do not because the login process still does not.  Even though you enter you correct user name and password you get prompted to enter both of them.  They are never recognized so you can not manage your DVR.   UGH!

flash162
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎10-17-2012

Re: FiOS Mobile Remote for Android

Message 25 of 28
(1,712 Views)

Sorry you had trouble.  I accepted the update on my Nexus 7 and am now able to login.  I can use all the DVR functions including seeing the guide and scheduling recordings.

pgc
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎06-01-2010

Re: FiOS Mobile Remote for Android

Message 26 of 28
(1,606 Views)

Engineers/programmers still working on it from January 24th.  Do you really care that the FIOS mobile app stops working all the time?

bacani
Contributor
Contributor
Posts: 2
Registered: ‎09-16-2013

Re: FiOS Mobile Remote for Android

Message 27 of 28
(1,362 Views)

Why can do I have to be on Verizon Wi-Fi network in order to use Remote? Remote function is useless unless I can access via 3G or 4G network.

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: FiOS Mobile Remote for Android

Message 28 of 28
(1,337 Views)

@bacani wrote:

Why can do I have to be on Verizon Wi-Fi network in order to use Remote? Remote function is useless unless I can access via 3G or 4G network.


I have no idea why one would want to access their home STB on anything but WiFi.  

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