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FIOS tech support is so HORRIBLE! I cannot get assistance.
rd181
Newbie
‎05-08-2018 05:46 PM

I have been placed on HOLD for over an hour two days in a row. I do not have TV service & their is no one to help

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An Accepted Solution is available for this post.
Re: FIOS tech support is so HORRIBLE! I cannot get assistance.
kh-gary
Moderator Emeritus
‎05-08-2018 06:14 PM
Hi rd18,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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