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Flashing Green Light on Verizon Fios One Main Box?

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Catdaddy
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Contributor
Posts: 3
Registered: ‎10-29-2019

Re: Flashing Green Light on Verizon Fios One Main Box?

Message 11 of 33
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I just got off the phone with a Verizon rep, and he took the time to solve my problem. It took a hard reboot of the box from his end to force the update and get my box back to normal. No more flashing green light, and the update has been installed. The rep's name was Phoenix. Thank you sir!

Mxman
Contributor
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Posts: 1
Registered: ‎01-14-2020

Re: Flashing Green Light on Verizon Fios One Main Box?

Message 12 of 33
(10,956 Views)

I had the same problem worked with fios  the Green should not flash. Support rebooted my box remotely and reprogrammed it as if it was a new install. I only had to resync my remotes.  All is good 

jorgedr94
Contributor
Contributor
Posts: 1
Registered: ‎01-22-2020

Re: Flashing Green Light on Verizon Fios One Main Box?

Message 13 of 33
(10,502 Views)

This suggestion also worked for the Fios Mini

RICHG1
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Contributor
Posts: 1
Registered: ‎03-05-2020

Re: Flashing Green Light on Verizon Fios One Main Box?

Message 14 of 33
(9,953 Views)

Tried everything above, no help, still flashing green.  So before calling Verizon and possibly waiting on hold for an hour, I hit menu on remote and went to customer support, scroll to top support tools over to reboot fios TV one and in about one minute issue of blinking green light fixed. 

Baxter530
Contributor
Contributor
Posts: 1
Registered: ‎03-06-2020

Re: Flashing Green Light on Verizon Fios One Main Box?

Message 15 of 33
(9,774 Views)

Have the same issue. Tried everything and spoke with a fios rep. Said there is nothing he can do from his end. Said it was a connection issue with the router and that there are no updates. 

clem53
MVP MVP
MVP
Posts: 1,868
Registered: ‎12-06-2010

Re: Flashing Green Light on Verizon Fios One Main Box?

Message 16 of 33
(9,726 Views)

Go into menu, customer support, my connected devices and look at the map. Do both your boxes show a good connection? If so, try powering down the box. Remove coax or ethernet , power off router, wait 2 minutes. Power router back on, wait for it to reconnect to web, power box back on, reconnect coax or ethernet. Hopefully flashing green light will go away.

Slyfox14
Contributor
Contributor
Posts: 1
Registered: ‎03-07-2020

Flashing Green light on fios one mini box

Message 17 of 33
(9,659 Views)

I have been having problems with one of my fios one mini box. There is a flashing green light  that has been going on for days and I notice the picture freezes and slows down picture when changing channels. It used to run smoothly with one white light and one green light. I tried rebooting the box multiple times, but it starts with one white light and one gren light like before then after a few  minutes the white light will blink green again.

clem53
MVP MVP
MVP
Posts: 1,868
Registered: ‎12-06-2010

Re: Flashing Green light on fios one mini box

Message 18 of 33
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Is the mini being run wireless,  or coax or ethernet wire? If wireless you may not be getting a good enough signal. Did you try rebooting your router too? Did you try going into the main box menu, removing the mini, then adding it back in?

Msteese
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Contributor
Posts: 1
Registered: ‎03-18-2020

Re: Flashing Green Light on Verizon Fios One Main Box?

Message 19 of 33
(9,077 Views)

This worked. Thx

jrhuggs
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Contributor
Posts: 1
Registered: ‎03-20-2020

Re: Flashing Green Light on Verizon Fios One Main Box?

Message 20 of 33
(8,999 Views)

Yep - worked....but about 2 minutes later, the light started blinking again. 🤔 😢

 

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