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Multi room DVR not working on other STBs

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TimW
Contributor
Contributor
Posts: 2
Registered: ‎09-13-2010

Multi room DVR not working on other STBs

Message 1 of 2
(823 Views)

I can not get my DVR to play recorded programs on any STB except the one with the DVR. I have called tech support numerous times. I unplugged the cables and turned on and off the router multiple tuimes. I have rebooted the STB at least ten times. I have been hung up on by tech support once. It is very frustrating that I am paying $20-30 per month for a service I can not use.

1 REPLY 1
KaLin
Khoros Partner
Khoros Partner
Posts: 2,739
Registered: ‎09-10-2008

Re: Multi room DVR not working on other STBs

Message 2 of 2
(819 Views)

Sorry you are having difficulty with your DVR.   An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account  for more information or help you resolve your issue

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

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