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MultiRoom DVR Deactivated By Error - DVR Wiped?
nsoltz
Newbie
‎11-30-2020 07:02 AM

Fios incorrectly took my order for upgrade to 500/500 internet and removed MultiRoom DVR. The only way to get it back was to stack an order for the MuiltiRoom DVR on top of the 500/500 installation. MultiRoom DVR comes back the day after the 500/500 installation. Did that erroneous deactivation of my MuiltiRoomDVR wipe the DVR or will my recorded programs be available once reactivated?

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Re: MultiRoom DVR Deactivated By Error - DVR Wiped?
Edg1
Community Leader
Community Leader
‎11-30-2020 08:51 AM

The recordings on the hard drive should still be there and available once the DVR service is reactivated. 

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Re: MultiRoom DVR Deactivated By Error - DVR Wiped?
Edg1
Community Leader
Community Leader
‎11-30-2020 08:51 AM

The recordings on the hard drive should still be there and available once the DVR service is reactivated.