I have spent roughly 1 1/2 hours on the phone with tech support and would rather not continue that. I have an 3 HD STB's in my house and 1 HD DVR. For as long as I have had the service all the boxes could access the multi room dvr. On Sunday I could not get the RedZone channel to work on the TV in my living room. After numerous resets and reprogramming the redzone finally came back. However, the STB could not access the MRDVR. So I called FiOS again and they determined the box needed to be replaced. I received the new box today, hooked it up, and everything is working EXCEPT the multi room DVR feature!
Is there any way to fix this without going through numerous resets on the phone with FiOS tech support?
Thanks!
menu > customer support > in home agent = multiroom dvr troubleshooter. that normally fixes mine.
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