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One Channel Freezing Up

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PG17
Contributor
Contributor
Posts: 3
Registered: ‎04-23-2020

Re: One Channel Freezing Up

Message 101 of 108
(1,415 Views)

I’m having the same problem. Channel 504 is dropping quite often tonight, but it’s not freezing like before. Still quite frustrating. 

Michael7851
Contributor
Contributor
Posts: 3
Registered: ‎04-26-2020

Re: One Channel Freezing Up

Message 102 of 108
(1,249 Views)

Watching CBS This Morning and every other word is dropping out. When will Verizon get their act together and fix this problem permanently. It has been going on for months, granted the station 504 is not freezing up but dropping every other word is not acceptable. This is the service that I pay close to $200 a month for. 

Gweagraff
Bronze Contributor I
Bronze Contributor I
Posts: 62
Registered: ‎08-18-2015

Re: One Channel Freezing Up

Message 103 of 108
(1,121 Views)

I thought the problem was fixed, but it seems to have returned. I've seen it happen twice yesterday and once today. I really think Fios TV is going downhill.

Scooter3
Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎04-26-2020

Re: One Channel Freezing Up

Message 104 of 108
(1,114 Views)

Yes dropouts have returned yesterday and today. 

clem53
Platinum Contributor I Platinum Contributor I
Platinum Contributor I
Posts: 1,876
Registered: ‎12-06-2010

Re: One Channel Freezing Up

Message 105 of 108
(1,096 Views)

@Scooter3 wrote:

Yes dropouts have returned yesterday and today. 


Ill repost this to support, thanks.

Nilsa_VZ
Administrator Administrator
Administrator
Posts: 1,433
Registered: ‎12-09-2014

Re: One Channel Freezing Up

Message 106 of 108
(1,080 Views)

We apologize for this inconvenience. This was reported to the development team yesterday and they are investigating this. Will post findings once a resolution is available.

 

Thank you.

 



Nilsa
Community Manager

Scooter4
Contributor
Contributor
Posts: 1
Registered: ‎07-22-2020

Re: One Channel Freezing Up

Message 107 of 108
(984 Views)

More issues with 504. Can go back at all. Returns to very beginning. Same issues as previous. Nilsa can’t they finish this project and make it work like the other channels. It’s been so long. 

Scooter3
Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎04-26-2020

Re: One Channel Freezing Up

Message 108 of 108
(983 Views)

Can’t rewind at all. 

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