08-21-2011 06:02 PM
Every 30 minutes or so a pop-up window is asking to "Upgrade from 00105 to 00107" with three selection choices: a) Upgrade Now, b) Upgrade Later, and c) Do Not Upgrade. However, none of the buttons on the remote will allow you to make a selection of a), b) or c) and the pop-up window dissapears after about 30 seconds or so by itself.
The Verizon tech did reset / reprogrammed and refreshhed the set top box settings but that did not eliminate the problem.
It is very annoying that now we have to content with pop-ups on TV that can not be eliminated.
Is anyone has this problem or anyone found a solution to the problem. Please let us know. Thank you
Solved! Go to Solution.
08-22-2011 04:33 AM
Thank you 'tns'. You had a very common sense suggestion that was the solution to the problem.
I wished the Verizon tech had that knowledge; it would have saved hours of frustration.
Thank you again.