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Problem recording NEW shows on DVR

Posts: 1
Registered: ‎09-23-2019

Problem recording NEW shows on DVR

Message 1 of 2

Everything seems to be working fine with my service except when I want to record shows that are in the off season or brand new shows.  Case and point, on one occasion when I first got the service, I tried to record "Greenleaf" for my wife.  It wasn't visible.  But shows that were pending could be seen.  Once I record a show, it gets recorded then on just fine.  Another example, a few weeks ago, Toonami announced that Dr. Stone was coming on at 12 on Saturday.  I immediately tried to find it and could not.  I took a chance and recorded the show in that time slot and it worked.  I then set a new recording to record all the future shows of Dr. Stone.  Anyone figure out a way around this issue?  With Xfinity, I could record anything I wanted.  If the show was not in season or it was a new show advertised, I could find and record no problem.  

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: Problem recording NEW shows on DVR

Message 2 of 2

Are the shows listed in the guide as new?

If not, make sure your recordings are set for both first run and repeats.


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