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promotion for double play of fios internet and digital voice in Setp!!

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ray1977
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎10-13-2011

promotion for double play of fios internet and digital voice in Setp!!

Message 1 of 3
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Hello..

there was a promotion for double play of fios internet and digital voice with $10 off  in Setp, 2011. I did upgraded on Sept 13 with order # {edited for privacy} from 7month to 24 month. However, there is no changed on my payment, I still get  same price $79.99. and I spoke with verizon costomer service, and he said he dones't see any change on my account!! But they do charge me for "dictory listing" since Sept 13. I don't know what is going on with verizon. IS IT a fraud!!!!

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KaLin
Khoros Partner
Khoros Partner
Posts: 2,739
Registered: ‎09-10-2008

Re: promotion for double play of fios internet and digital voice in Setp!!

Message 2 of 3
(989 Views)

Sorry you are having difficulty with your bill.   An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account  for more information or help you resolve your issue.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

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KaLin
Khoros Partner
Khoros Partner
Posts: 2,739
Registered: ‎09-10-2008

Re: promotion for double play of fios internet and digital voice in Setp!!

Message 2 of 3
(990 Views)

Sorry you are having difficulty with your bill.   An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account  for more information or help you resolve your issue.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

ray1977
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎10-13-2011

Re: promotion for double play of fios internet and digital voice in Setp!!

Message 3 of 3
(979 Views)

so they are going to upgrade the promotion for me?

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