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Random channels pixelate and freeze

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fransley
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎07-11-2018

Random channels pixelate and freeze

Message 1 of 4
(1,181 Views)

This has been happening for months. Out of the blue a channel I'm watching starts to pixelate and then it just freezes. I've reset the box already, losing all my settings. So sick of this. Is there  a reason why this happens or a way to make it stop?

 

3 REPLIES 3
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,008
Registered: ‎11-04-2008

Re: Random channels pixelate and freeze

Message 2 of 4
(1,171 Views)

What do you mean reset? Power off and back on?

Or reset via menu?

what model stb do you have?

Have you checked coax connections? Start at ont and make sure everything is tight.


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fransley
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎07-11-2018

Re: Random channels pixelate and freeze

Message 3 of 4
(1,169 Views)

I've done both. And I've checked the coax, everything is tight. If there was a problem with the coax, it wouldn't just be random channels, would it? Wouldn't that affect everything?

 

The box is a 7232

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,008
Registered: ‎11-04-2008

Re: Random channels pixelate and freeze

Message 4 of 4
(1,136 Views)

Do you have more than one box?

If so, is it happening on all?

If not on all, try swapping boxes around to see if problem follows box or location.

Coax issue could be affecting all channels at times.

But if you are only watching one, you wouldn't know if it was affecting other channels.

I saw a post a while back where someone found that the coax had been chewed outside.

It came in under their deck and didn't notice until they started checking.

It could also be the box is starting to fail.

7232s are quite old.

 


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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