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Set top box return

Nickel Contributor
Nickel Contributor
Posts: 33
Registered: ‎05-26-2010

Set top box return

Message 1 of 2

I’ve never received any info from Verizon about returning a set top box but when I look on my TV menu under set top box exchange I see info about returning a box and that I will incur no charges for the exchange. I didn’t go any further because I didn’t trust it. I have 2boxes. A QIP 7100 and QIP7232(multi room DVR). I don’t know if they are referring to one or both boxes. Anyone know about this? Thanks

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: Set top box return

Message 2 of 2

Most likely both.

Try logging on to your account online and see if there are any messages listed there.

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