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Sound drops on DVR playbacks on the non-DVR boxes when Fast Forwarding or Rewinding
Mahalo1
Newbie
‎10-10-2011 11:48 AM

The only way I found to get the audio back is to quit the recording, then come back to it with "Resume Play" Audio is fine until I fast forward or rewind again. Note that this happens on several recordings, but it does not happen if I watch those same recodings on the main DVR box.

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Re: Sound drops on DVR playbacks on the non-DVR boxes when Fast Forwarding or Rewinding
TonyaD_VZ
Contributor - Level 3
‎10-12-2011 04:29 AM

Mahalo,

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,


Tonya D.

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Re: Sound drops on DVR playbacks on the non-DVR boxes when Fast Forwarding or Rewinding
SKDude
Newbie
‎10-15-2011 09:49 PM

Same issue here.  But an extra pause and play again gets the sound back.  It is annoying.

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Re: Sound drops on DVR playbacks on the non-DVR boxes when Fast Forwarding or Rewinding
phios2
Newbie
‎08-15-2012 11:31 AM

So where's the solution to this problem? Fios send me replacement boxes for every room and it still happens. annoying is an understatement. why am I paying them so much money?

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