Unable to connect to widget server

[#1]

Error message on 2 TVs- unable to connect to widget server.  Have rebooted the router, unplugged the boxes, etc.  Spent an hour on the phone with a rep.  Still not fixed.  Any ideas?  Thank you!

[#2]

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@NicSands wrote:

Error message on 2 TVs- unable to connect to widget server.  Have rebooted the router, unplugged the boxes, etc.  Spent an hour on the phone with a rep.  Still not fixed.  Any ideas?  Thank you!

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Did you reboot, or power cycle the router and Fios boxes? Try unplugging power to the Fios boxes and the router for at least 3 minutes. power the router back up, and when stable power the boxes up. If that doesn't help go here in the Fios menu: Main Menu > Customer Support > Top Support Tools > Fix FiOS TV Issues. It could also be a temporary outage on the Widget server.