$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on One Unlimited for iPhone (all lines on account req'd on plan), 5G Do More, 5G Play More or 5G Get More plans req'd. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details. And for a limited time, we’ll waive your activation fee when you order through vzw.com or My Verizon app. You’ll see the one time charge waived as your “Due Today” amount at checkout.
"Video media server error 11010" has been on my screen for 35+ minutes.. I've been on Hold with Verizon Customer Sevice for 43+ minutes STILL WAITING FOR A HUMAN TO ANSWER THE PHONE CALL on my home phone and 24+ minutes on my home phone (hopefully no one needs to contact me in case of an emergency!) Verizon is absolute garbage. They sent us a new box (without us ordering one) and allegedly, from what I can gather from other angry Forumers, is that it's a billing issue (except that our bill was paid in full today and due on 5-31) or that they automatically discontinue the old box when a new one was sent to the residence. What a complete waste of time while I'm currently on the clock for working from home. As soon as a human answers, I'm cancelling my account and switching to Comcast or Dish.
Customer service is a joke. They only care about getting off the phone as quickly as possible, not in helping anyone else.
How can I pay $160+ a month for service and be treated so horrendously?!? It's obscene and truly disgraceful.
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