What actually Works ?
rwtx63
Newbie

No TV, Internet or phone. I do have a ticket number. Unfortunately, when I enter it to get a repair status, I get a message that says "Verifying Identity" and then.............Nothing. Tried with Firefox, IE and Safari.

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Re: What actually Works ?
KaLin
Khoros Partner
Khoros Partner

Just a friendly reminder, this is a forum where users help other users.

It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via email or live chat at:

http://www.verizon.com/contactus

Choose “Live Chat.” 

If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

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Re: What actually Works ?
rwtx63
Newbie
review my account details ?, id love to execpt my phone, tv and internet are down. i did notice that your automatic billing system is working perfectly.
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