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What actually Works ?

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rwtx63
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎10-13-2011

What actually Works ?

Message 1 of 3
(644 Views)

No TV, Internet or phone. I do have a ticket number. Unfortunately, when I enter it to get a repair status, I get a message that says "Verifying Identity" and then.............Nothing. Tried with Firefox, IE and Safari.

2 REPLIES 2
KaLin
Khoros Partner
Khoros Partner
Posts: 2,739
Registered: ‎09-10-2008

Re: What actually Works ?

Message 2 of 3
(640 Views)

Just a friendly reminder, this is a forum where users help other users.

It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via email or live chat at:

http://www.verizon.com/contactus

Choose “Live Chat.” 

If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

rwtx63
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎10-13-2011

Re: What actually Works ?

Message 3 of 3
(629 Views)
review my account details ?, id love to execpt my phone, tv and internet are down. i did notice that your automatic billing system is working perfectly.
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