why isnt my fios on demand not working?
naworks
Newbie

I called eaarlier today because my on demand feature wasnt working ? They had me unplug my  router only to realize that the  problem was in your network  and said it might take till midnight ? Something happend and it started working?  Then in the middle of o program that I was watching , it went out and still is not working !! This really sucks :o( I pay my bill on time and up until now have been pretty satisfied with fios after leaving comcast after 8 years? I am in a contract  that will end  soon?

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Re: why isnt my fios on demand not working?
Anthony_VZ
Master - Level 3

Sorry for the troubles with the on demand service. If they were working on the servers it would have likely been up and down depending what was actively being worked on. Are you still having troubles with the service?

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Re: why isnt my fios on demand not working?
Anthony_VZ
Master - Level 3

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

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