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Battery Backup

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blueflame
Contributor
Contributor
Posts: 1
Registered: ‎02-09-2013

Battery Backup

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Does anyone know the life of the battery backup?  Or I should say how long before Verizon refuses to replace it?  The battery backup that we have was here prior to us buying the house.  So technically, I feel we should of received a new one when we started our service.   The told us they could send us one for 40 some dollars, or they could send a tech out which would result in a service call and they could not guarantee that they would have one on their truck.  Really??   I am not going to nit pick, the way I look at it, it is strike one, two more strikes and Verizon is out, and back to Brighthouse for us!

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Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Battery Backup

Message 2 of 3
(688 Views)

www.verizon.com/battery

 

Looks like it's about a year on the warranty

 

I found that battery pretty cheap at amazon.com

 

about 12-15 bucks. 

 

Also try rebooting the ont,  it might be a false negative.  

 

How do I reboot the ONT?

 

 

If you do that and the beeping stops, then it was just a false negative and you don't have to replace the battery yet. 

walt178
Gold Contributor II
Gold Contributor II
Posts: 991
Registered: ‎11-06-2012

Re: Battery Backup

Message 3 of 3
(675 Views)

At Amazon you have choices:

Get a cheaper battery and save some money.

Or get the same battery Verizon sells for about the same (after shipping).  But the Amazon battery comes with a 3 year warranty.

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