Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Battery Backup

Posts: 1
Registered: ‎02-09-2013

Battery Backup

Message 1 of 3

Does anyone know the life of the battery backup?  Or I should say how long before Verizon refuses to replace it?  The battery backup that we have was here prior to us buying the house.  So technically, I feel we should of received a new one when we started our service.   The told us they could send us one for 40 some dollars, or they could send a tech out which would result in a service call and they could not guarantee that they would have one on their truck.  Really??   I am not going to nit pick, the way I look at it, it is strike one, two more strikes and Verizon is out, and back to Brighthouse for us!

Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Battery Backup

Message 2 of 3


Looks like it's about a year on the warranty


I found that battery pretty cheap at


about 12-15 bucks. 


Also try rebooting the ont,  it might be a false negative.  


How do I reboot the ONT?



If you do that and the beeping stops, then it was just a false negative and you don't have to replace the battery yet. 

Gold Contributor II
Gold Contributor II
Posts: 991
Registered: ‎11-06-2012

Re: Battery Backup

Message 3 of 3

At Amazon you have choices:

Get a cheaper battery and save some money.

Or get the same battery Verizon sells for about the same (after shipping).  But the Amazon battery comes with a 3 year warranty.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title