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can't pay my bill on line

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terrybernard
Contributor
Contributor
Posts: 1
Registered: ‎01-12-2015

can't pay my bill on line

Message 1 of 3
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Every time I try to pay my bill I get a screen that says I have been directed ti this screen in error and if I want to pay my bill I have to click HERE  When I do it takes me to a completely different spot and I cannot get through   I have been trying for over a week and my bill is due on Friday

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LawrenceC
Moderator Moderator
Moderator
Posts: 11,412
Registered: ‎03-18-2013

Re: can't pay my bill on line

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(516 Views)

Hi terrybernard,

Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

LawrenceC
Moderator Moderator
Moderator
Posts: 11,412
Registered: ‎03-18-2013

Re: can't pay my bill on line

Message 3 of 3
(514 Views)

This thread has been locked in order to allow agents to deal with each individual’s issue. If you are having a similar problem, please start a new thread.

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