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CMR Claims VRZN DROP WIRE

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sandeepkumar
Contributor
Contributor
Posts: 1
Registered: ‎10-31-2017

CMR Claims VRZN DROP WIRE

Message 1 of 2
(500 Views)

I was unnecessarily charged for dropped wire as the technician did not put it under the ground and it was cut.

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LawrenceC
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Posts: 11,888
Registered: ‎03-18-2013

Re: CMR Claims VRZN DROP WIRE

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(492 Views)

Hi sandeepkumar,

Claims Management Resources (CMR) is a Verizon authorized vendor that provides invoicing services to recover Verizon’s cost to repair damage done to the Company’s facilities. This includes but is not limited to:
• Buried and Aerial lines
• Poles
• Conduit and vehicles
CMR can handle disputes of claims directly, and works with the local field office that performed the repair. If you wish to dispute a CMR claim, you may contact them by phone at 1-800-321-4158 or by email at bswcomplaint@cmrclaims.com.

 

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