I would love to pay my bill but it has not been correct yet. I have tried for two months to speak to someone that might help. Last month you guys won because I gave up and just paid it after being transferred from one department to another for hours at a time, each telling me I was talking to the wrong person. This month, the same problem with my bill. I have tried "Contact Us" all morning and nothing works. It occasionally asks for my Zip Code, once input, I click on Go, it just goes back to the contact us screen. I tried the email feature, same deal. Can someone tell me how to get through to an actual person that might could help sort out a billing issue? Thanks!!!!!!!!!!!!!!
Our escalation team can be of assistance. I apologize for the inconvenience you have gone through. I have sent you a private message to get more information from you.
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