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I have 6 viruses found on my computer and they are located in my owner documents - help!

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purdy
Contributor
Contributor
Posts: 1
Registered: ‎01-14-2009

I have 6 viruses found on my computer and they are located in my owner documents - help!

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I have 6 quarentined viruses (TROJAN)  that are located in areas of my computer that i dont want to delete the files because alot of  my pictures are stored there. They cannot be disinfected. If they stay quarentined is that bad ? I want this virus gone but i dont want to lose my info or pictures. Help! Does anyone know what i can do?
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TimSykes
Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008

Re: I have 6 viruses found on my computer and they are located in my owner documents - help!

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(5,970 Views)
Quarantined virus means it is isolated, and will not run. If you are not able to delete the file itself, then just keep it in quarantine.
Cora
Bronze Contributor I
Bronze Contributor I
Posts: 59
Registered: ‎01-26-2009

Re: I have 6 viruses found on my computer and they are located in my owner documents - help!

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(5,845 Views)

Hello Purdy,

 

Why cannot the trojans be disinfected?  Which security software are you using?  Have you tried one of the Virus and Spyware Removal forum?

 

Cora

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