12-26-2008 02:01 PM - edited 12-26-2008 02:08 PM
Can anyone shed some light on how to configure a magicjack device to work w/out turning off the firewall. I have given magicjack all permissions, opened its ports- but still verizon security suite keeps blocking incoming packets, but not outgoing. Hence, I can call but I get no sounds back.
This only has been a problem since I installed an update from Magicjack. Their support was ok but the problem is really w/the firewall. I must have missed some setting.
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01-11-2009 10:04 AM - edited 01-11-2009 10:06 AM
Here is a bit of information I found on the Magicjack FAQ site.
Perhaps port 5060-5070 UDP needs to be open or forwarded to the device. I don't think disabling your firewall like sugested is a good idea. I would try the ports.
"If you are behind a network/external firewall or router, please open port 5060-5070 UDP. Also make sure that the firewall on your router is disabled."