10-17-2019 12:48 PM
Every time I try to access the site to redeem my prepaid gift card for new installation, it doesn't work. It shows up in my home page and says 'In order to receive your reward, you must register within 60 days of your Fios installation. Please take a few moments and do so today. Register Now', but the link doesn't work. No matter what device I use or web browser I try the link redirects me to 'https://vzrewards.verizon.com', and it just says 'This site cannot be reached'.
10-17-2019 02:49 PM
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.