Unable to pay online
tarkey
Newbie

Unable to pay my bill online. Box comes up saying since my last payment my account has changed. The information I am providing does not match your records.  Do I have a new account number and if so what is it.  I would like to make my online payment.  Thanks

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Re: Unable to pay online
KaLin
Khoros Partner
Khoros Partner

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus

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