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We have a small telephone utility box on our property, about 2' high and 7" x 7" square. I assume it's there from the original copper line installation and has been deprecated from the installation of Fios fiber a number of years ago. Who can I contact to have this removed, or perhaps have it's contents put into a box below ground level with a removable cover.
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Hi kkinva,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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I have the same issue--a similar telephone utility box in my back yard that I've been told is owned by Verizon now (originally GT). I tried calling Verizon, but was referred to another company that was completely unhelpful.
Please let me know how I can contact someone at Verizon to see about dealing with this box (since I know I can't do anything with it myself).
Thanks!
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Hi stlyha,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.