Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Verizon's website self help features issues

Reply
D-I-Ytelecommgr
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎10-12-2008

Verizon's website self help features issues

Message 1 of 1
(4,687 Views)

Anyone else been having trouble with any of the "self help" items? Since November, it's been "unable to retrieve my STB records", go to the

"change services" page and I get redirected to a "call customer service" page. The site's slick WHEN THINGS ARE WORKING as they should

be. Lately that doesn't seem to be the case 😞

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title